1. Acceptance of the Terms
By using our platform, you agree to be bound by these Terms and Conditions (the "Agreement"). If you do not agree with any part of these Terms, please do not use our platform.
2. Eligibility Requirements
You must be at least 18 years old to create an account on our platform. You must also be a resident of a country where online gaming is permitted by law.
3. Geographic Restrictions
We may restrict access to our platform based on your location, and we reserve the right to change these restrictions at any time. You are responsible for ensuring that you comply with all applicable laws in your jurisdiction regarding online gaming.
4. Account Registration Rules
To create an account on our platform, you must provide accurate information about yourself, including your name, address, email address, and date of birth. We may request additional documentation to verify this information, such as proof of identity or address.
5. One-Account-Per-User Policy
Each user is only allowed one account on our platform. Attempting to create multiple accounts will result in the closure of all affected accounts and any associated winnings being forfeited.
6. Identity Verification and KYC
We may request verification of your identity at any time, including when you first register for an account or when you attempt to withdraw funds from your account. This is done to comply with anti-money laundering regulations and to ensure the security of our platform.
7. Account Accuracy Obligations
You must keep your account information up-to-date and accurate. If we suspect that your account information is incorrect, we may request verification or suspend your account until the issue is resolved.
8. Account Security Responsibilities
You are responsible for ensuring the security of your login credentials and maintaining a secure connection to our platform at all times. We recommend using strong passwords and keeping them confidential.
9. Restricted Behaviour and Prohibited Activities
Engaging in any behavior that could be considered cheating, collusion, or manipulation will result in account closure and any associated winnings being forfeited.
10. Multi-Accounting and Fraud Prevention
We take a zero-tolerance approach to multi-accounting and fraud of all kinds. Any attempt to manipulate our platform for financial gain will result in immediate account closure and may be subject to prosecution.
11. Bonus and Promotion Rules
All bonuses and promotions are subject to specific terms and conditions, which can be found on the relevant promotional page or within these Terms. You must comply with all applicable rules regarding bonuses, including minimum bet requirements, wagering requirements, and time limits for redemption.
12. Wagering and Gameplay Conditions
You agree that you will not engage in any behavior that could be considered cheating, collusion, or manipulation of our games. All gameplay is subject to specific terms and conditions, which can be found on the relevant game page within these Terms.
13. Bonus Abuse Prevention
We reserve the right to limit, suspend, or close your account if we suspect bonus abuse, including but not limited to attempting to claim a free spin while having an active balance of €0.01.
14. Deposits and Withdrawals
All deposits are subject to specific terms and conditions, which can be found on our Deposit page within these Terms. We may request verification before processing withdrawals or change any withdrawal limits at any time.
15. Verification Before Withdrawals
We reserve the right to request additional documentation from you in order to process your withdrawal, including but not limited to proof of address and/or identity. Failure to provide this information will result in a delay to your withdrawal.
16. Processing and Review Procedures
All withdrawals are subject to our standard processing times, which can be found on our Withdrawal page within these Terms. We may review any transactions made by you at any time to ensure compliance with these Terms and applicable law.
17. Responsible Gambling Expectations
We encourage responsible gaming practices. If we suspect that your behavior is not in line with this expectation, we reserve the right to limit or suspend your account, including but not limited to imposing deposit limits.
18. Self-Exclusion and Account Restrictions
You can request self-exclusion from our platform at any time using the relevant form on our Responsible Gaming page within these Terms. We will process this request as quickly as possible, although it may take up to 24 hours for all restrictions to be lifted or imposed depending on your jurisdiction.
19. Game Fairness and RNG Systems
All games are subject to independent testing by recognized third-party agencies to ensure the fairness of our Random Number Generators (RNGs). We use advanced algorithms that provide randomness with unparalleled precision, ensuring a completely fair game experience.
20. Technical Interruptions or Voided Gameplay
If any interruption occurs during gameplay due to technical difficulties, you will not be charged for any bets placed prior to the disruption and your winnings will be void as per our standard terms.
21. Suspension or Closure of Accounts
We reserve the right to suspend or close accounts at any time if we suspect that they are being used in breach of these Terms or applicable law. If this occurs, you will not have any claims for losses resulting from such suspension or closure, and we may be entitled to seek damages.
22. Intellectual Property and Platform Ownership
You grant us an irrevocable licence to use your name, address, email address, or any other personal data you have provided in order to create a unique account on our platform.
23. Limitation of Liability
To the fullest extent permitted by applicable law and regulation, we exclude all liability for loss or damage that may arise as a result of:
a) delays in payment of withdrawals;b) errors made during gameplay; orc) any other reason beyond reasonable control.
24. Modification of Terms
We reserve the right to modify these Terms at any time without prior notice. If we do so, you will be required to agree with the new terms by continuing to use our platform and participating in its gaming services after such modification.
25. Contact or Support Guidance
If you need guidance on how to navigate these Terms or would like more information about using our platform, please contact us during regular business hours (UTC 9 am-5 pm).
By continuing to use our platform, you acknowledge that you have read and agree with the terms outlined in this document.
Please note: All changes will be announced on our website. We encourage you to check back regularly for updates and amendments.
